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Quick Guide: How to navigate and use Carenity

Quick Guide: How to navigate and use Carenity

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Lee__R • Community manager
Posted on 1/23/19 5:19 AM

Hello members - I created a quick guide on how to use some of the most used tools of Carenity. While Carenity has so much more to offer, this should get you started and communicating quickly. If you have any questions, as always do not hesitate to reach out to me as your Community Manager.

How it works: Carenity functions by "Group" which is decided by your condition, which you may have more than one of because you are diagnosed with more than one condition, or because you are interested in another condition, or know someone who is affected by such other condition. Within each condition, there are dedicated "Groups" for such conditions, each with their own respective forums... for example your condition is NASH, which gives you access to the "Group" hepatitis and-or liver diseases and the forum "Living with hepatitis and-or liver diseases." Within that forum, you can post any question or anything you would like to talk about regarding NASH and respond to others posts.

Quick Resources:

1) Share / Create a Discussion on Forums: To access the forums where you can post a discussion or respond to others' discussions:

Hover "SHARE" (at the menu at the top) --> Click "MY GROUPS" --> Find the forum (Group) you would like to access to read others' discussions or to post a question in.

+ What is a Group: Groups are organized by conditions, so each condition has its own GROUP of forums that are related to that condition for you to post topics in or respond to others. For example: If your condition is "Depression," when you click My Groups, you will be taken to a page where you see all the forums related to Depression and Mental Diseases, as well as General Discussion Groups. The forums related to the actual condition are only available to members who have this condition on their profile, while the General Discussion forums are availabe to all members of all conditions.

Every condition you add to your profile gives you access to that groups forums. If you are wanting to post a discussion about or related to your condition, you would likely want to choose a forum that is related to your condition. If you have a general topic that is not related to your conditions, such as "What is your favorite baseball team," you can post that discussion in the General Forums - like Fun and Games.

+ How to Create a Discussion: Once you locate the appropriate forum for your question or topic, select / click that Forum, and then you will see a button at the top of the page that says "CREATE A NEW DISCUSSION". Clicking that link will allow you to create a discussion. We recommend chosing a title for your TOPIC that explains the content of your discussion so other members will know by just reading the title what the discussion is about.

There is also another option, which once you are at the page "MY GROUPS," at the top there also is the button "CREATE A NEW DISCUSSION". You may click the button there also to start a discussion; however, by doing this method you must - when typing your discussion - choose the forum/group you wish it to be posted by using the drop-down meny.

+ How to Respond to a Discussion: Once you locate the appropriate forum for your question or topic, select / click that Forum, and then navigate all the discussions. Once you locate an interesting discussion, click the title of the discussion and you will be taken to the discussion. Then, scroll all the way down to respond.

NOTE: Under this SHARE link, you also have access to "LATEST DISCUSSIONS" where you can see the most recent discussions on-going in the groups / conditions you are a part of or you can click "MY DISCUSSIONS" to have quick access to discussions you have created or participated in.

2) Add Conditions: To add a condition so you will have access to those groups and related forums of that condition:

Hover "GET INFORMED" (at the menu at the top) --> Click "MY CONDITIONS" --> Click "ADD A CONDITION" --> search your condition name (upon adding it, if you go to #1, you will see you now have access to more groups/forums)

3) Testimonials: To access testimonials where you can read stories of Carenity members:

Hover "GET INFORMED" (at the menu at the top) --> Click "TESTIMONIALS" --> search for testimonials by condition or browse all.

4) News Articles: To access news articles and press reviews about your conditions and others:

Hover "GET INFORMED" (at the menu at the top) --> Click "HEALTH MAGAZINE"

5) Recipes: To access news articles and press reviews about your conditions and others:

Hover "GET INFORMED" (at the menu at the top) --> Click "RECIPES" --> read and browse shared recipes from members or click "SUBMIT A RECIPE" to add your own

6) Search Carenity: Looking for a specific topic in the forums, members with a certain condition, certain testimonial, etC? Then the search is your friend.

Two ways:

(1) Hover "SHARE" (at the menu at the top) --> Click "SEARCH ON THE FORUM" --> type keywords of what you are searching for and use the CONTENT column on the left to centralize your search.

(2) Use the "SEARCH BAR" at the top left, above the menu --> type keywords of what you are searching for and use the CONTENT column on the left to centralize your search.

7) Surveys: To take part in on-going surveys or see results of surveys relevant to your condition:

Hover of "GIVE MY OPINION" (at the menu at the top) --> Click "ONGOING SURVEYS" or "RESULTS OF SURVEYS"

If you need any further assistance, or have any additional questions, please do not hesitate to reach out to me by private message.

Beginning of the discussion - 2/14/19